Job Description
Join our customer success team to help our clients achieve their goals and maximize value from our platform.
Key Responsibilities
• Onboard new clients
• Provide training and support
• Gather customer feedback
• Ensure customer satisfaction
• Provide training and support
• Gather customer feedback
• Ensure customer satisfaction
Requirements
• 2+ years of customer service experience
• Excellent communication skills
• Problem-solving mindset
• Fluent in English and Chinese
• Excellent communication skills
• Problem-solving mindset
• Fluent in English and Chinese
